ClearChoice Tips & Tricks
Channels - the best way to navigate the app is to click on "Channels" at the bottom, and then click on the Toggle View at the top left: Setting this to "Full View" will allow you to see what is showing on each channel. Once you have the Toggle View set, scroll over to the right and familiarize with the Categories and use these to find the channels you like. (If you're looking for sporting events please use the appropriate Categories - Sports Networks, PPV, ESPN Plus, NFL, NCAAF, MLB, NBA, NHL, MLS, F1TV, Super Sport, Peacock Sports, Futbol)
Favorites: Click up on any channel and then click the heart to save that channel into your Favorites Category.
Search: The easiest way to find a channel, especially a "Regional Local" is to go to the bottom left hamburger menu, then up to "Search" and start typing in what you're looking for. In this example the search is for "Chicago" so it pulls up any Chicago stations.
Adult Content: Adult content is always LOCKED and will need the Parental Code to view. The default Parental Code is 0000. To change this code navigate to the bottom left hamburger menu, click on Settings, then "Change Parental Code".
Settings: To view your general information and your subscription renewal date in the app, navigate to the bottom left hamburger menu, click on Settings and at the top of the page you will see all of your "General Information": Subscription, Status, Expires, Username, etc.
Troubleshooting
Soft Reset: If you're having any issues with Channels saying "No Information Available" or your Favorites seem to have disappeared do a quick soft reset. To do this, navigate to the bottom left hamburger menu and then up to your name and click on it. This will do a soft reset of the ClearChoice app and normally clears those things up.
Health Button: After you do the soft reset and the channel is still not working please click up on the channel and then report it by clicking the "Health" button in the top right corner. (*if you navigate to a channel without anything on at that moment, you may get this same message)
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Browser Link for Smart Phones, Laptops, etc. (Ex: Apple iOS screenshots below)
*Android phones use the same process as the above
Put this link (gui.clearchoice.one) into your browser of choice on your phone. You just need to enter your credentials from above.
Once you have navigated to the browser link it's best to "Add to Home Screen" so you can easily get back to it at anytime.
